1. Service Booking & Confirmation

• All services require a compulsory site visit before confirming the booking and price.
• Bookings are confirmed only after site inspection and scope discussion.
• Same-day service is possible based on team availability.

2. General Site Requirements

• The client must provide clear access, water supply, and any local permissions.
• Work areas must be safe, accessible, and free from obstructions.
• Clients must ensure safety of tools/materials if work continues over multiple days.

3. Scope of Services

🧱 Cement Work

• Done using proper mix ratios and skilled masons.
• Curing responsibility lies with the client (unless otherwise agreed).
• No liability for cracks caused by improper curing or third-party interference.

🌱 Soil Work (Digging / Filling / Leveling)

• Executed as per agreed plan.
• Pricing depends on depth, volume, and type of soil.
• Extra charge for debris/soil removal and transport.

🧹 Site Cleaning

• Includes sweeping, dusting, and stacking of construction or renovation waste.
• Heavy debris removal (bricks, tiles) will be charged separately.
• Hazardous waste is not handled.

🛁 Bathroom & 💧 Mori Cleaning

• Deep cleaning using professional chemicals and tools.
• Stain removal not guaranteed for permanent or old marks.
• Requires water supply at the cleaning site.

🧱 House Demolition

• Performed by experienced demolition workers with safety precautions.
• Client must arrange official permissions and utility disconnections.
• Debris removal is not included unless agreed separately.

🚽 Drainage Block Clearing

• Standard blocks are cleared using manual or pressure methods.
• No wall/floor breakage unless approved by the client.
• Severe blockages may require plumber services at extra cost.

4. Payment Terms

• 10% advance is required after the site visit to confirm the booking.
• 90% payment must be made immediately after work completion.
• Cash payments only, unless agreed otherwise in writing.

5. Delays & Rescheduling

• We will inform the client about any weather delays or team issues.
• One free rescheduling allowed if informed at least 4 hours in advance.
• Cancellations within 6 hours will incur a ₹300 fee.

6. Work Safety & Responsibility

• All team members follow safety practices.
• We are not responsible for existing damages at the site.
• We are not liable for issues caused by client-provided materials.
• We are not responsible for loss of unattended valuables.

7. Guarantee & Follow-up

• We offer 2-day support for small corrections, if needed.
• No guarantee is given for:
• Work using client-supplied low-quality materials.
• Cleaning of permanent stains.
• Drainage blocks caused by damaged pipelines.